Privacy & Policy

Privacy Policy:

[SUPER VPN – Fast Speed VPN]

Update : 5/18/2024

At SecureDev (“SecureDev”), we believe it’s important that everyone, regardless of their situation, can obtain secure and private access to the internet. We always aim to provide this access without compromising the privacy of our customers. SecureDev is a division of Intersections, LLC or SecureDev GmbH, d/ba/ SecureDev Group (“SecureDev”, “we”, “us”, or “our”).

This Privacy Policy describes SecureDev’s privacy practices across all of our products, services, apps, and websites that link to this policy (we refer to these collectively as our “Services”).

See the Contact Us section below for more information about SecureDev and contact details.

Business Customers

Some of SecureDev’s services are offered to businesses. For those services, our customer is a business or other organization that may authorize individual end users to use the services that it has purchased from us. Where an organization is our customer, it may maintain accounts with SecureDev through which it and its users may submit information (“Customer Data”). That organization typically controls those accounts and may receive some Customer Data in order to maintain the account. In this case, SecureDev is generally a processor of Customer Data and the organization is the controller. See the ‘How do we share information section below for additional details.

1. What Information Do We Collect About You?

• This section describes the various types of personal data (aka ‘personal information’) we collect from and about you. This information is not collected in all situations, but only in specific product-specific situations. For example, as noted in our VPN Products Privacy Notice, our VPN [Super VPN – Fast Speed VPN] services only collect a limited amount of personal data, and specifies that the collection of any websites or apps visited during a VPN session are not connected to any individual user, and therefore can not be used for advertising or marketing purposes.

1.1. Information You Provide to Us

• Account Information. Some services require or allow you to create an account before you can access them. As part of registering for an account, we may collect information such as your name, username, email address, and password.
  Questions and answers presented by our verification partners may include information about your prior residences or accounts.
  Communications and Submissions. You may choose to provide us with information when you communicate with us (e.g. via email, phone, or chat for support or to inquire about our services), including when you fill out an online form, respond to surveys, provide feedback, post comments to our website, participate in promotions, or submit information through our services.

1.2. Information collected when you use our services

• Usage information. We collect information about how you interact with our services, including when you visit and use our websites or apps, including which SecureDev web pages or app features are used, and when and for how long you use our services. We may use cookies and/or other technologies to collect this information. See below for more information.
• Device information. We collect information from and about the device you use to access our services, including about the browsers and SecureDev apps you use to access our services. For example, we may collect device or mobile advertising identifiers, browser types, device types and settings, operating system versions, mobile, wireless, and other network information (such as internet service provider name, carrier name, and signal strength), and application version numbers. We may use cookies and other technologies to collect this information. See below for more information.
• Diagnostic information. We may collect information about the nature of the requests that you make to our servers, such as what is being requested, information about the device and app used to make the request, timestamps, and referring URLs. Location information. Unless otherwise expressly stated or with your consent, we do not collect your location information based on your device’s GPS or other device sensor data. However, we may collect your approximate location by calculating an imprecise latitude and longitude based on your IP address to provide you with better service (e.g. to connect you to the nearest and fastest VPN server).
• VPN-Specific Information. Our VPN products do not log any information that associates your account credentials or identity with your VPN session activity. We do not maintain any records that show what websites you were browsing or apps accessed through a VPN connection.
  Record the amount of bandwidth used in a VPN session
  Identify the locations of the VPN servers utilized
  Collect similar diagnostic information as referenced above.
  Ask you to rate your connection and provide some more detailed survey information if you are not satisfied with the service. This information is not tied to a specific user.
  We may also assign your device a ‘hash’, which is a random ID generated when you first launch one of our VPN apps. Device hashes are not linked to VPN browsing activity or user identity but may be used to measure individual user activity.

2. How Do We Use Your Information?

We use the information we collect for various purposes described below. For visitors from the European Economic Area (EEA) or the U.K., please also note our lawful basis for each processing activity below;

• To provide, maintain, troubleshoot, and support our services. We use your information for this purpose on the basis that it is required to fulfill our contractual obligations to you. Examples include;
  • For our VPN products, use information about how much bandwidth you use and how long you use our services in order to provide the services in accordance with the plan to which you have subscribed;
  • For our digital threat platform; using threat and device information to determine whether certain items pose a potential security threat; and
  • For our identity or credit monitoring services, providing you with alerts and reports as received from our Partners and Service Providers;
  • Generally to ensure the proper functioning of our services.

• To communicate with users and prospective users. We use your information to communicate with you, including by responding to your requests and sending you information and updates about our services. We may do this in order to fulfill our contract with you, because you consented to the communication, or because we have a legitimate interest in providing you with information about our services.
• To improve our services. We want to offer you the best services and user experiences we can, so we have a legitimate interest in continually improving and optimizing our services. To do so, we use your information to understand how users interact with our services. Examples: we analyze certain usage, device, and diagnostic information to understand aggregated usage trends and user engagement with our services (and, for example, invest in technical infrastructure to better serve regions with increasing user demand); we may use device and threat information to conduct spam, threat, and other scientific research to improve our threat detection capabilities; we review customer feedback to understand what we could be doing better.
• To develop new services. We have a legitimate interest in using your information to plan for and develop new services. For example, we may use customer feedback to understand what new services users may want.

3. Use of Advertising Services With Free VPN Products

For users of our free VPN products, namely GameVPN we may serve ads through the use of third-party advertising services indicated below. As previously noted, neither SecureDev nor any third-party advertising service has access to the VPN browsing information, such as the websites you visit or apps you use while in a VPN session. However, as with any online advertising service, the entities will have access to the information associated with the ad delivery such as which website or app the ad was delivered to, and the device-specific information listed below.

In order to display ads in our apps, we may utilize third-party software development kits (SDKs), which consist of software code provided by a third party and embedded into our apps. These SDKs may collect the following information from your device or use;

• Device or mobile advertising identifiers (controlled by your mobile operating system)
• Internet Protocol (IP) Address, which may reveal your approximate geographic location as determined by your carrier or ISP. However, when using the VPN service, this may replace your actual location with an alternative geographic location.
• Device-specific information such as make, model, OS version, language, time zone, and other information.
• The name of the app or website serving the ad.
• As some of the ads may be personalized based on your mobile advertising identifier or IP address, you may see an AdChoices icon on an ad. You can click this icon to learn more about the ad network that provided the ad, its privacy policy, and your choices regarding opting out from any personalized advertising. If you opt-out of personalized advertising, you may still see non-personalized ads. While we request you not to use ad blockers to prevent the display of ads because that is how we support our free services, our services are able to continue functioning if you do use ad blockers.

4. Security

SecureDev employs a range of administrative, organizational, technical, and physical safeguards designed to protect your data against unauthorized access, loss, or modification. Access to your Account Information and Services Information is restricted to our employees who require such access to perform their job functions. While our controls are strong, no data security measures can guarantee 100% protection.

5. Data Retention

With respect to our VPN products, SecureDev does not collect or retain data about your browsing activity while you are connected to the VPN Services. SecureDev generally retains your personal information for as long as is needed to provide the services to you, or for as long as you have an account or subscription with us. We may also retain personal information if required by law, or for our legitimate interests, such as abuse detection and prevention, and defending ourselves from legal claims. Residual copies of personal data may be stored in backup systems for a limited period as a security measure to protect against data loss.

6. Your Rights

Depending on your country of residence, you may have certain legal rights in relation to your personal data that we maintain. Subject to exceptions and limitations provided by applicable law, these may include the right to:

• access and receive a copy of your personal data;
• correct your personal data;
• restrict the processing of your personal data;
• object at any time to the processing of your personal data;
• have your personal data erased;
• data portability;
• withdraw any consent you previously gave to the processing of your data (such as opting out of marketing communications);
• lodge a complaint with a data protection authority;
• request that we provide you with the categories of personal data we collect, disclose, or sell about you; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal data; and the categories of third parties with whom we share personal data. This information may also be provided in this Privacy Policy.

You may be able to exercise some of these rights by using the settings and tools provided in our services. For example, you may be able to update your user account details via the relevant account settings screen of our apps. You may also be able to opt out from receiving marketing communications from us by clicking an “opt-out” or “unsubscribe” link in such communications.

Some mobile and web browsers transmit “do-not-track” or “opt-out preference” signals. We currently do not take action in response to these signals. Otherwise, if you wish to exercise any of these rights, you may contact us using the details in the “Contact Us” section below. As permitted by law, we may ask you to verify your identity before taking further action on your request. You may also be permitted to designate an authorized agent to submit certain requests on your behalf. If you do so, you must give the authorized agent written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.

7. Technology Licensing

SecureDev occasionally licenses its technology to third-party partners who may integrate it with applications developed and offered by those partners. Our partners, and not SecureDev, are responsible for those applications and for determining what data is collected by those applications and how it is processed. Please contact the relevant partner and refer to their Privacy Policy to learn more about how those applications process your personal data.

8. Age Restrictions

Our services are not intended for and may not be used by minors. In this context, minors are individuals under the age of 16 except for our identity and credit monitoring services, which are restricted to those under the age of 18. SecureDev does not knowingly collect personal data from minors or allow them to use our services. If we discover that we have collected personal data from a minor, we may delete such data without notice. Please note that the legal terms under which we make certain services available may require users to be older than 16 years of age.

9. Privacy Policy Updates

SecureDev may update this Privacy Policy from time to time in accordance with this section for reasons such as changes in laws, industry standards, and business practices. JababriDEV will post updates to this page and update the “Last updated” date above. If we make updates that materially alter your privacy rights, we will also provide you with advance notice, such as via email or through the services. If you disagree with such an update to this policy, you may cancel your services account. If you do not cancel your account before the date the update becomes effective, your continued use of our services will be subject to the updated Privacy Policy.

We do not offer any services to embargoed countries that have problems with the United States.
If people or user accounts are identified, they will be canceled and blocked forever.

10. Contact Us

We expect this Privacy Policy to evolve over time and welcome feedback from our users about our privacy practices. If you would like to exercise your rights, have any questions or complaints about our privacy practices, you can contact us using the following details: [[email protected]]